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All domestic purchases are given a tracking number for shoppers to be able to track their package's delivery date.
All domestic purchases are also insured in case of lost, damaged or marked delivered items/packages.
If your package is lost or damaged in transit, or your package is marked delivered and you have not receive it, you must file a claim with the USPS to start a claim and receive a refund; a refund will not be issued through JM Boutique. To file a claim with USPS please visit usps.com/help/claims
As with anything we are always happy to help, if you have any questions regarding your order please contact us directly via phone or email.
Store Phone – 225.369.2002
Email – jmboutiqueCS@gmail.com